My allowance is used up

Once the month's allowance is used up, online transcriptions are refused. Nothing is billed for going over: you cannot receive an invoice higher than your subscription.

Three ways forward:

• Wait for the first of the month, when the counter resets.
• Move up a plan, which takes effect immediately.
• Dictate offline, if you are on a paid plan and on Windows: offline has no allowance.

There is a second stop, independent of the allowance, which triggers if the spend committed drifts far from what your usage suggested. It targets hijacked accounts and technical anomalies, and sits well beyond normal use. If you hit it, write to us: we restore access after checking.