All articlesMeetings and prompter
The prompter, and what it knows
What you already answered comes up at the edge of the screen, for you alone.
During a call, when the other person stops talking, what you already answered to that question comes up at the edge of the screen. Nobody else sees it.
It learns in two ways, and you keep control of both:
- You write an entry yourself: the situation, then your answer in one or two sentences, usable as they are.
- It keeps things from the meetings you choose to record. Only your own answers are kept, never what the other people said.
Everything it kept is visible in your knowledge base on the site. You can edit an entry, set it aside without losing it, or delete it.
Describe the problem, not the person. "An outgoing supplier will not hand over access" will be found again with another client; a client's name will not.
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