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Forgotten password, address to confirm
The two links sent by email, how long they last, and what to do without them.
When you sign up, a confirmation message goes to your address. The link stays valid for 24 hours, and the account is not activated without it. Until the address is confirmed, signing in is refused.
For a forgotten password, ask for a link from the sign-in page. It is valid for one hour and works only once. Choosing a new password signs out your other sessions.
If nothing arrives, look in your spam folder. Our messages are sent as plain text, with no layout, which helps with filters but does not always get past them.
A password of at least twelve characters. A short sentence works nicely, and beats a complicated word.
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